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Alaska Airlines Resumes Web Check In

SEATTLE--(BUSINESS WIRE)--Oct. 1, 2001--Alaska Airlines (NYSE:ALK) passengers are once again able to check in for flights via the Internet from their home or office.

Web check in, which allows customers holding electronic tickets to check in and print their boarding passes before leaving for the airport, was temporarily suspended in order to assure that it was in compliance with new security procedures.

"We regret that for a short time our customers did not have access to Web check in," said Steve Jarvis, Alaska's staff vice president of e-commerce. "Our number one priority is safety and security, and we wanted to be assured that we were taking all appropriate measures."

Nearly two-thirds of all Alaska Airlines passengers now use electronic tickets when traveling. Security procedures do not conflict with the use of electronic tickets, with Web check in or with check in at Instant Travel Machine self-check in kiosks.

During the time that Web check in was not available, Alaska Airlines added the ability to use Web check in conjunction with complimentary first-class upgrade certificates.

Alaska's wireless check-in feature, which was introduced earlier this year, will be available again in about a week.

Alaska Airlines became the first North American carrier to sell tickets online in 1995, and in 1999 it was the first carrier in the world to allow customers to check in for flights online via the Internet. It serves 44 cities in the Lower 48, Alaska, Canada and Mexico.

For more news and information, visit the Alaska Airlines Newsroom on the Internet at http://newsroom.alaskaair.com.

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CONTACT: Alaska Airlines
Jack Walsh, 206/901-8753
Jack Evans, 206/433-3134